Empathy Map Meeting Template

Empathy Map Meeting Template

Empathy Map


Empathy is the foundation of the design process, and the empathy mapping is the processes of put together observations, and engagement, with the user and draw out unexpected insights.


  • Developing empathy and a deep understanding of the users.


Approximately 90 minutes, depending of the number of participants and groups.

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Watch a Demo

See a video tour of how this template works.

Outcome to expect from your Empathy Map Meeting


  • Empathy Map
  • Identified tensions, contradictions, and surprises
  • Meeting Statistics

End result

Empathy Map Meeting Top List

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The process of Empathy Map Meeting

Svava will guide you and your team through each step.

  • 1. Greetings and Introduction 10 min
  • 2. Optional: Divide participants into groups 5 min
  • 3. Populate Empathy Maps 20 min
  • 4. Merge Empathy Maps to one 15 min
  • 5. Identify tensions, contradictions, and surprises 10 min
  • 6. Evaluate Meeting 5 min
  • 7. End Meeting 5 min


With Svava you use your phone for taking notes, ranking. For best result you need a shared screen, like a projector or TV. But no additional materials such as sharpies, post-its and flipcharts are required.

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This interactive meeting app will help you and your team reach better results.

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