We’re committed to keeping your data secure, your private information private, and being transparent about our practices as a business.
As of 25 May 2018, the European Union has enacted and begun enforcing the data storage protocols and standards of the GDPR or General Data Protection Regulation. Svava is committed to protecting the safety and protection of personally identifiable information and has taken the necessary steps to comply with this important legislation and will provide more information about those actions in the following content below.
In case you have any question you are welcome to contact us.Contact Svava
Ideas and intellectual content submitted on Svava’s tools and mobile applications is tied to an individual user account which includes their name and email address and in some cases, profile photo. At the very least, an email is required for an individual to begin using Svava’s solutions. That email is used to verify them as an individual and safeguard against spam. Users may elect to add additional information into their user accounts to create a user profile or as anecdotal additions to their submissions and interaction within the various Svava solutions. This data may include their name, links to their social media account and other information volunteered in a free form text box.
Information that can be considered personal data under the GDPR legislation that is related to our core business, is securely stored within the European Union and in a manner that follows the best practices for the industry. We do utilize some third party support systems that could be hosted outside of the European Union, but these systems have limited or no access to that personal information.
Need to upload custom user agreements? Svava has created an easy to use process that allows you to upload and ask users to accept the terms and conditions in your custom user agreement during the signup process, which is also customizable.
Your personal information and it’s integrity is of the highest priority and GDPR has given individuals the ability to control who has rights to that information. There are certain times when, for which the deletion of data on Svava’s servers is called, whether that is upon an organization’s request, or a request by an individual user.
If a user would like their profile, and the information stored along with that, to be deleted, they can request that it be approved by a platform administrator. Once the admin approves their request, the system will delete their account. To do so, a user must simply log into their profile on an Svava platform and select the option to request that their profile deleted. Platform admins are able to track deletion requests and manage them on an ongoing basis from the “Users” tab in their administrative panel.
When an organization terminates their contract with Svava, the information associated with that company, that stored on Svava servers will be deleted as stipulated in the Svava agreement. Svava’s agreements specify that all of this information will be deleted within three months. The administrator for this Svava Platform simply needs to contact Svava and make the request.