Journey mapping means compile observations and engagement with the user to describe the users process through an experience.
Approximately 100 minutes, 5-20 participants.
Svava will guide you and your team through each step.
With Svava you use your phone for taking notes, ranking. For best result you need a shared screen, like a projector or TV. But no additional materials such as sharpies, post-its and flipcharts are required.
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